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The Service Team

Designated investment team
Based on the characteristics of the specialised asset management business, Bosera has set up a dedicated investment arm–the Segregated Accounts Department. Consisting of investment staff with extensive experience in investment management, the department provides investment management consultancy services for segregated accounts including the National Social Security Fund, corporate annuity plans and specific clients.

Mid-office support team
Bosera has established two important mid-office support departments. The Product Development Department mainly formulates customised investment management solutions to meet the needs of specific clients. The Pension Department mainly provides specific clients with service consultancy on operational management, as well as systematic and standardised mid-office services.

Customer service team
Bosera has established the Retail Business Division and Institutional Business Division by way of business integration.
The Retail Business Division is responsible for nationwide service support, distribution and customer service for our customised products.
The Institutional Business Division, comprising three customer service departments, is responsible for segregated accounts development and service in designated regions. To be specific, the Key Account Department is responsible for regions including Beijing, Tianjin, Hebei, Inner Mongolia, Liaoning, Jilin, Heilongjiang and Shandong; the Institutional Department –Shanghai Branch is responsible for regions including Shanghai, Zhejiang, Jiangsu, Anhui, Henan, Shanxi, Hunan, Hubei, Jiangxi and Shaanxi; and the Institutional Department–South China Branch is responsible for regions including Guangdong, Fujian, Guangxi, Yunnan , Guizhou, Hainan, Sichuan , Chongqing, Gansu, Ningxia , Xinjiang and Tibet.

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